NEARLY (NOT) EXCITING TOUR
[Bong 51, March 2002. Words: Karen Houston.]
Summary: A British fan vents her disappointment and frustration when a trip to see Depeche Mode in Barcelona goes very wrong.
This letter may seem a little late, date wise… but I want to share with you my account of the Madrid concert on October 14, 2001.
I flew out of Liverpool very early morning 13th October, full of excitement for two very good reasons. I was going to see the best band in the world for the first time and on top of that, the concert was being played on my 21st birthday, which was to make it the best present ever. I bought the tickets off the Internet on the 12th April and had been waiting in anticipation for this time to come.
I spent the 13th wandering around Madrid with my sister who came with me, getting my bearings, and to my amazement there were no posters anywhere, advertising the fact that Depeche Mode were to be playing here. This struck me as very odd, because in England posters cover the venue and neighbouring districts advertising the fact that a concert is taking place.
On the 14th October, I turned 21, and was bursting with excitement because I knew I was going to have a fantastic time. We set off from Sol, the central area of Madrid, and were given directions to take the metro to Atocha, where we were supposed to get two different buses, but decided to take a taxi because it was a part of Madrid we didn’t have a map for. The taxi driver knew we had no idea where we were going and so ripped us off charging us nearly £12. We arrived in Leganes at La Cubierta Bullring at 8pm thinking that we were only a few minutes late for the support band, but there was an eerie silence and only two posters on the actual building for Depeche Mode. The first time I had seen advertising for the concert! These posters mentioned a different venue and there was no one around to tell us what was going on. I popped into the bar at La Cubierta Bullring to ask, and was told that a lot of people have been asking about the concert but that she did not know where it was. I ended up phoning BBVA tickets whose phone number was on the bottom of the poster, and they managed to tell me that the venue had been changed, and that this only happened a week ago. I panicked then because we were two females stuck in the middle of nowhere on our own, with no map of the area, and no idea which way to start walking to get to Palacio De Vistalegre and even worse, I thought that after travelling from England to Spain to see Depeche Mode I was going to miss out. Luckily, we met a bloke from Stoke who had been to see DM in Barcelona the previous night so at least we had some male company for safety, and besides, he was in the same predicament as we were. Also according to what the lady behind the bar said, quite a few people were in the dark about the venue.
It took a good half an hour of roaming around the area to find a taxi, which we did by chance, even the driver wasn’t sure of the location of Vistalegre, but we eventually managed to get ourselves on en route from Leganes to the new venue. By the time we arrived at Palacio De Vistalegre it was roughly 8:45pm and we had missed the support act completely, it was another 10 minutes before we were allowed our tickets because of the BBVA policy that the credit card holder and purchaser had to be the one to pick up the tickets, but they were a present for my birthday off my mum and so she wasn’t there for the collection. Finally, at 8:58pm we were inside the venue, which was bursting with people so much so, we ended up more or less behind the stage, with nothing but scaffolding for a view, only managing to see Dave and Martin when they moved to the far end on the stage or when Dave stood on the speakers at the centre of the stage.
As soon as the music began everything changed, the atmosphere was electric and everything that had happened that evening had to be pushed aside. As I saw Dave Gahan for the first time and heard him sing, live, I felt an enormous rush of energy go through my body. It was so powerful it brought tears to my eyes. The most meaningful song of the night, as it is my absolute favourite was “Enjoy The Silence”. As soon as I heard the introduction I was full of emotion and the rest of the crowd’s reaction reflected it. It was only when the concert finished I realised what a huge cock-up the whole thing was and that we were in the middle of nowhere with no idea of how to get back to Sol. It took one 10 minute bus ride to get home, so instead of going from Sol to Atocha to Leganes and then on the Vistalegre, we could have in fact used the bus from Sol straight to the venue, if we had known.
It was only when I got home to England and back on the computer on Thursday 18th and went on the Depeche Mode web site, I found a two line sentence about the change of venue, which was posted on the 10th. I then checked my emails and found the same message half way down the page of a DM updated mail, which I received on 10th October – it wasn’t even top priority on the update. It was only by chance that I got the update, because I signed up on the mailing list. What would have happened if people were not on the mailing list? How would they have found out?
I was disappointed with the fact that the venue changed with only one week’s notice. This one week’s notice meant that it was known by the 7th and it was only posted on the 10th, leaving people like myself who do not have over frequent access to the Internet travelling abroad without this knowledge. This almost spoilt my birthday, as it was the only reason for being in Madrid. The basic point is lack of organisation and communication, no advertising in the town centre with posters and an email that I got by chance, which mentioned the move half way down its page. Why was this information only posted on the 10th when I was told by BBV, when I phoned them that night that this knowledge was around on the 7th? You did not give enough warning time and it should have been announced as soon as it was known. Even the tickets still stated La Cubierta Bullring!
I know this may sound like a letter full of complaint but the sad fact is that I just wanted to have a great time for my 21st and see my favourite band for the first time. I nearly ended up with nothing, and to top it off, due to wasted taxi money to the wrong venue I only had enough money to get a programme. I know the Mode are too busy to sign things, facing a screaming mob is probably the last thing they need after performing with the energy and soul that they did. I just wish I could have seen them close up and got a birthday message on my programme, no such luck though… I never even got any photos from the concert, because of the scaffolding holding the stage being in the line of view.
I sign off saying “thank you” for the memorable night, only I want the next time to be 100% more than this time…
Karen Houston
Chorley, England